The orders are shipped either by DHL or FedEx. The delivery method used for your order, can be seen in the e-mail with your order confirmation.
Track the status of your order online through the website for your order.
We deliver to the following countries: Belgium, Bulgaria, Germany, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Hungary, United Kingdom, Cyprus and Austria.
In the table below you will find the delivery times for shipment to other countries. You have to add the indicated amount of days to the delivery time:
additional maximum duration in days
If you order multiple items with different delivery times, we will ship the goods in a single package, unless we have agreed otherwise with you. In this case the delivery time, which is valid for the items in your order, is the longer delivery time.
Information about the shipment date
Using the advanced payment method the deadline for the delivery starts on the day after the payment order to the referring institution. For other payment methods the deadline for delivery starts on the day after the start of the contract. If the last day of the delivery period falls on a Saturday or Sunday or on a nationally recognized general holiday, the next working day takes the place of such a day.